Specialist Personal Care

Steps support are a specialist personal care provider, aimed at promoting health and well-being, quality of life, independent living skills and economic well-being. Our services support adults with learning disabilities, mental health conditions, physical disabilities, sensory impairments, complex needs and challenging behaviour.

Contact Us

Complex Care Provider in the North East

Our complex care services are tailored to support individuals with complex and challenging needs. We provide compassionate support to enhance the individuals’ quality of life and support them to achieve their goals. We work closely with professionals to ensure that support plans remain up to date and current to reflect the individuals’ needs.

With personalised support plans tailored to individual needs, delivered by a core staff team, we strive to make a difference to each individuals’ quality of life

Learn More

Our Key Values

Community Presence

Ensuring individuals form and maintain links within their community.


Recognising interdependence between individuals and strengthening connections.


Empowering people to make decisions about their lives.


Supporting skill development and self-efficiency.


Upholding dignity and valuing upholding dignity and valuing every person and their unique qualities.

Respite Care

At Steps Support we understand the importance of providing caregivers with a much-needed break. In partnership with FAB Holidays, we can arrange for individuals to take a short break in a beautiful location, ensuring that the individual has access to the support they need.

About Respite Care

Complex Care

Our complex care services are tailored to support individuals with complex and challenging needs, offering support plans designed to meet their unique needs. With a team of highly trained professionals, we provide comprehensive assistance and compassionate support to enhance the quality of life for those with complex needs.

About Complex Care

Outreach Care

Through our outreach services, we extend our support beyond traditional care settings to reach individuals in their own homes and communities. Our dedicated team of caregivers delivers personalised support and companionship, ensuring that individuals can maintain their independence and remain actively engaged in their daily lives.

About Outreach Care

Contact Us

Thank you for considering Steps Support for your support needs. Whether you or your loved ones require support with learning disabilities, mental health challenges, physical impairments, sensory issues, complex care, or challenging behaviours, our dedicated team is here to support you. Please fill out the form, and we‘ll be in touch to discuss how we can help improve your quality of life.

0191 495 6236


F10, Metropolitan House, Longrigg Road, Swalwell, Newcastle upon Tyne, NE16 3AS