Specialist Personal Care

Steps support are a specialist personal care provider, aimed at promoting health and well-being, quality of life, independent living skills and economic well-being. Our services support adults with Learning disabilities, mental health problems, physical disabilities, sensory impairments, complex care and challenging behaviour.

Contact Us

Complex Care Provider in the North East

At Steps Support, we understand that compassionate care goes beyond mere necessity; it encompasses lifestyle, autonomy, and a sense of control. We recognise the diverse challenges faced by individuals, including those with challenging behaviour, autism, and other unique needs.

With personalised support plans tailored to individual needs, delivered by a core staff team, we strive to make a tangible difference in quality of life.

Learn More

Our Key Values

Community Presence

Ensuring individuals form and maintain ties within their community.


Recognising interdependence between individuals and strengthening connections.


Empowering people to make decisions about their lives.


Supporting skill development and self-efficiency.


Upholding dignity and valuing each person’s uniqueness

Respite Care

At Steps Support, we understand the importance of providing caregivers with a much-needed break, which is why we offer respite care services directly in the comfort of your home. Through our partnership with FAB Holidays, we can also arrange for respite care in beautiful locations, ensuring that you and your loved ones have access to the care you need, wherever you choose to take a break.

About Respite Care

Complex Care

Our complex care services are tailored to support individuals with more challenging healthcare needs, offering support plans designed to meet their unique requirements. With a team of highly trained professionals, we provide comprehensive assistance and compassionate support to enhance the quality of life for those facing complex conditions.

About Complex Care

Outreach Care

Through our outreach services, we extend our support beyond traditional care settings to reach individuals in their own homes and communities. Our dedicated team of caregivers delivers personalized assistance and companionship, ensuring that individuals can maintain their independence and remain actively engaged in their daily lives.

About Outreach Care

Contact Us

Thank you for considering Steps Support for your care needs. Whether you or your loved ones require assistance with learning disabilities, mental health challenges, physical impairments, sensory issues, complex care, or challenging behaviours, our dedicated team is here to support you. Please fill out the form, and we‘ll be in touch to discuss how we can help improve your quality of life.

0191 495 6236


F10, Metropolitan House, Longrigg Road, Swalwell, Newcastle upon Tyne, NE16 3AS