Outreach Care

Compassionate Support Wherever You Are

Outreach Department Overview

Steps support outreach department offers support to adults with learning disabilities, autism, mental health, sensory impairments and other vulnerabilities. The aim of the outreach department is to promote and develop independence and encourage participation to be involved in the managing of their home and tenancy, to recognise the service user’s abilities, preferences and needs and to involve them in every aspect of their support.

We will work with service users to develop and promote their health and wellbeing, quality of life, independent living skills and economic well-being. Service users will also be supported to be actively involved and included in their community, whilst promoting equality.

We work in partnership with families, carers, and professionals to ensure the needs of the service user are met and that they achieve the best possible outcomes. Each service user is assessed on an individual basis, to enable us to allocate the correct members of staff and ensure we can meet the needs of the people we support.


Access to support services in the comfort of your home or community

Preservation of independence and connection to the community.

Personalised support plans that support individual needs and preferences

Care with daily activities, social support, and companionship to promote overall well-being.

Improved convenience and accessibility compared to traditional institutional care settings.

Enhanced quality of life through holistic support that considers physical, emotional, and social aspects.

Empowerment for individuals to remain active participants in their decisions about their support and lifestyle choices.

Empowering Independence

Steps Support is committed to offering personalised outreach care that empowers individuals to lead fulfilling lives in their own environment. Our dedicated team understands the unique needs of each individual and works closely with them to develop customised support plans that promote independence and well-being.

Through our person-centred approach, we focus on fostering meaningful connections within the community, providing care with daily activities, and offering companionship and support. Our goal is to create a supportive and inclusive environment where individuals feel valued, respected, and empowered to thrive. At Steps Support, we believe that by providing tailored outreach care, we can make a positive difference in the lives of those we serve.

Our Care Services

Empowering Lives Through Compassionate Care

About Us

If you wish to know why you should choose us, or about the carers we employ, you can find more info here.

Contact Us

Thank you for considering Steps Support for your support needs. Whether you or your loved ones require support with learning disabilities, mental health challenges, physical impairments, sensory issues, complex care, or challenging behaviours, our dedicated team is here to support you. Please fill out the form, and we‘ll be in touch to discuss how we can help improve your quality of life.

0191 495 6236


F10, Metropolitan House, Longrigg Road, Swalwell, Newcastle upon Tyne, NE16 3AS