Complex Care

Bespoke Care & Support

Complex Care Overview

At Steps Support, we understand that every individuals needs vary in both their needs for care and support. Our dedicated team is committed to providing personalised support tailored to your specific requirements. Whether it's care with daily activities, medical care, or specialised therapies, we're here to ensure you receive the highest quality of care in the comfort of your own home.


We provide bespoke support to service users.

Support with activities and promoting life skills.

Coordination of care between medical professionals, caregivers, and support services.

Improved quality of life and independence for individuals with complex conditions or disabilities.

Prevention of hospitalisations or institutionalisation through proactive management of health conditions.

Peace of mind for families knowing their loved ones receive personalised and expert care.

Challenging Behaviour

At Steps support, we have a proactive approach to complex support. We take time to get to know the person and their needs. We pride ourselves on giving a consistent approach and provide continuity of care.

Our staff teams work like an extended family support network. They work alongside professionals to create proactive and structured approach to keep service users safe and improve their quality of life.

We work in a person centred way to understand our service users and their needs and also ensure staff have the correct skills and knowledge to enable the service users to gain daily living skills, achieve their goals and dreams.

Our Care Services

Empowering Lives Through Compassionate Care

About Us

If you wish to know why you should choose us, or about the carers we employ, you can find more info here.

Contact Us

Thank you for considering Steps Support for your support needs. Whether you or your loved ones require support with learning disabilities, mental health challenges, physical impairments, sensory issues, complex care, or challenging behaviours, our dedicated team is here to support you. Please fill out the form, and we‘ll be in touch to discuss how we can help improve your quality of life.

0191 495 6236

F10, Metropolitan House, Longrigg Road, Swalwell, Newcastle upon Tyne, NE16 3AS