Care Services

All-Inclusive Care Solutions: Personalised Support for Every Need

About Our Care Services

Compassionate care is required to our service users to support them in dealing with daily challenges, it encompasses lifestyle, autonomy, and a sense of control. We recognize the diverse challenges faced by people, including those with challenging behaviour, autism and complex needs.

We recognise that core staff teams are key to providing reassurance.

With personalised support plans tailored to individual needs, provided by core staff teams in the comfort of their own home, we strive to make a difference in quality of life.

At Steps Support, we prioritise respect, appreciation, and active listening, empowering our service users to have a voice in their care and support.

We work with service users who have a range of diverse needs, including behavior disorders, autism, and more, Steps Support offers comprehensive home care services across North East region, including Gateshead, Newcastle-upon-Tyne, South Tyneside, and Northumberland.

NHS Continuing Healthcare

Some people with long-term complex health needs qualify for free social care arranged and funded solely by the NHS. This is known as NHS continuing healthcare.

NHS continuing healthcare can be provided in a variety of settings outside hospital, such as in your own home.

NHS continuing healthcare is for adults. Adults and young people may receive a "continuing care package" if they have needs arising from disability, accident or illness that cannot be met by existing universal or specialist services alone.

Steps support provide care to service users who are funded by continuing healthcare.

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Our Care Services

Empowering Lives Through Compassionate Care

Contact Us

Thank you for considering Steps Support for your support needs. Whether you or your loved ones require support with learning disabilities, mental health challenges, physical impairments, sensory issues, complex care, or challenging behaviours, our dedicated team is here to support you. Please fill out the form, and we‘ll be in touch to discuss how we can help improve your quality of life.

0191 495 6236

F10, Metropolitan House, Longrigg Road, Swalwell, Newcastle upon Tyne, NE16 3AS